Refund Policy

Our Refund Policy

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Thank you for shopping with us!

We take great care in curating and packaging our accessories to make sure you love what you receive. As a small business, we do not offer returns or refunds at this time. All sales are final.

 

However, your satisfaction is very important to us!
If your order arrives damaged, incorrect, or there's an issue with your purchase, please reach out to us within 7 days of delivery. We’ll be happy to work with you to resolve the problem and make it right.

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To report an issue:
Email us at info@elrose.com with your order number and a clear photo of the item in question.

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Thank you for supporting our small business! 💖