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Terms & Conditions

A legal disclaimer

Terms & Conditions

Last Updated: 24/08/2025

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Welcome to El Rose! These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.

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1. General Information

  • El Rose operates an online store providing accessories for little ones.

  • These Terms apply to all users of our website, including browsers, customers, and others who access or use our services.

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2. Eligibility

  • You must be at least 18 years old to make purchases. If you are under 18, a parent or legal guardian must complete the transaction on your behalf.

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3. Products & Descriptions

  • We make every effort to display our products (including colors, sizes, and designs) accurately. However, variations may occur due to screen settings or supply availability.

  • All products are subject to availability. We reserve the right to discontinue or update products at any time without notice.

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4. Pricing & Payment

  • Prices are listed in GBP and include applicable taxes (as stated at checkout).

  • We reserve the right to change prices at any time without notice.

  • Payments must be made through the approved methods provided at checkout. By submitting payment, you confirm you are authorised to use that payment method.

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5. Orders & Acceptance

  • When you place an order, you will receive an email confirmation. This does not constitute acceptance of your order.

  • We reserve the right to refuse or cancel an order in cases such as product unavailability, pricing errors, suspected fraud, or violation of these Terms.

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6. Shipping & Delivery

  • We ship to the UK. Shipping costs and delivery times will be displayed at checkout.

  • Delivery dates are estimates only. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

  • Risk of loss or damage to products passes to you once the order is delivered to the address you provided.

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7. Returns & Refunds

  • We currently do not accept returns or offer refunds but please get in touch, we are happy to help resolve any issues.

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8. Intellectual Property

  • All content on our website including logos, product designs, text, images, and graphics are owned by or licensed to El Rose.

  • You may not copy, reproduce, distribute, or use our content without prior written consent.

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9. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

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  • All products should be used under appropriate supervision for young children. We are not responsible for misuse or accidents caused by our products.

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10. Privacy

  • Your personal information is collected and processed in accordance with our Privacy Policy

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11. Changes to Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our website after changes means you accept the revised Terms.

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12. Governing Law

  • These Terms are governed by the laws of the UK. Any disputes will be resolved in the courts of England.

Terms & Conditions - the basics

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