Effective Date

01/08/2025

Who We Are

We are El Rose operating through www.elroseaccessories.co.uk operating in the United Kingdom. We sell accessories for young girls and aim to create a safe and secure shopping experience for families.

If you have any questions, please contact us at:

Email: info@elrose.com

What Information We Collect

• Personal information: name, address, email, phone number

• Order details: items purchased, delivery address, transaction history

• Payment information: securely processed by our payment providers (we do not store full card details)

• Account details: if you create an account, we store your login info securely

• Device & usage info: IP address, browser type, time spent on site (via cookies)

Children's Privacy

Our website is intended for use by parents or guardians purchasing for children. We do not knowingly collect personal data from children under 16. If we discover this has happened, we will delete the data promptly.

How We Use Your Information

• Process orders and deliver products

• Send order confirmations and updates

• Improve our website and customer experience

• Communicate promotions or offers (only if you opt in)

• Fulfil legal and tax obligations

Sharing Your Data

We only share your information when necessary, such as with:

• Delivery services (to send your order)

• Payment processors (PayPal, etc)

• Email services (for order confirmations or newsletters)

• Legal authorities, if required by law

We never sell your data.

Cookies

We use cookies to:

• Remember your shopping basket

• Improve site performance

• Analyze website traffic

You can manage or disable cookies in your browser settings.

Your Rights

You have rights under UK data protection laws (UK GDPR), including the right to:

• Access your personal data

• Correct inaccurate data

• Ask us to delete your data

• Object to or restrict how we use it

• Withdraw consent (e.g. unsubscribe from marketing emails)

To exercise any of these rights, contact us at info@elrose.com

How We Keep Your Data Safe

We use secure servers, encryption, and trusted third-party services to protect your data. Only authorised staff can access personal information.

Changes to This Policy

We may update this policy from time to time. We'll notify you of major changes by email or on our site.

Thank You

Thank you for trusting elroseaccessories.co.uk,  If you have any questions, feel free to contact us.  xoxo

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